- Coordination between the customer care services of the subsidiaries and the Headquarters
- Treatment of quality issues with marketing teams, factories and packaging teams
- Set up and training of a CRM software with the digital teams of all the brands of the division
- Creation of a monthly quality report for the executive committees of all the brands and the division
- Monthly watch of beauty forums for the executives committees of the brands
Vichy International, Vichy USA, Vichy China, International coordination : 360° and International communication strategy
Yves Saint Laurent Beauté (Manifesto, La Nuit de l'Homme, Paris, Parisienne) : Print and TV campaigns
New business : Caroll, Swarovski, Armani, Estée Lauder
- Follow up of all the campaigns’ development and creation’s phases (print, TV, radio) : briefs, creative plans boards, presentation and validation with the client
- Competitive watch of the beauty food supplement market
- Creation of internal and external communication devices
- Market study of the children textile industry (specialized press, store checks…)
- Weekly competitive watch