• Tipo de agencia

  • Marketing directo

Filosofía y ventajas competitivas

Havas CX helia is part of the global Havas CX network which is made up of +1,800 CX specialists across 26 Villages in 19 countries combining the power of rich insights, user-centric technology and experience-led design to transform business performance for our clients and partners.

We have the spirit of a start-up, but the scale of a network with all the advantages and resources you need, alongside the mindset, approach, and agility of a creatively driven independent.

We have a long and rich heritage in CRM and loyalty, and this has given us a firmly rooted belief that combining data, technology, strategy, and creativity enables us to connect people to brands in a meaningful way. We also leverage UI, UX, data and technology to design and build meaningful digital customer experiences for brands and their customers. We put users at the heart of the work, by using data to make journeys that truly answer people’s needs and carve a meaningful role in their lives.

Havas CX helia was shortlisted for Campaign's Customer Engagement Agency of the Year in both 2019 and 2021. 

Descripción de la red

Founded in 1835, Havas Group is one of the most integrated advertising and communications networks globally, with a talent pool of 21,000+ across 100 countries. We operate under one P&L, with a shared way of working and with one single mission across our group. Headquartered in Paris, Havas operates through three business units, Havas Media Group, Havas Creative Group and Havas Health & You to optimise synergies and further reinforce Havas’ position as the most integrated of all of the major holding companies. Within Havas Creative Group sits the newly created CX Network and global production hub Havas Studios. We operate under one P&L as a private company, with one shared way of working and leadership, and with one single mission across our group. 

Contactos

Personal

Campañas

Premios

Premio	Dinstinción	Categoría	Marca	Año
DMA Awards	Silver	Best Customer Acquisition Campaig	Toolstation	2021
DMA Awards	Silver	Best Use of Data & Insight	Toolstation	2021
DMA Awards	Silver	Best Use of Mail	Toolstation	2021
DMA Awards	Gold	Best B2B	Toolstation	2021
Campaign Agency of the Year	Runner up	Customer Engagement Agency of the Year		2019

Clientes

Anunciante	Marca	Sector Empresarial	Tipo de medio	desde
adidas	adidas	Prendas de deportes al aire libre y atletismo	Interactivo Correo directo Otros aspectos colaterales	2015
Aston Martin - AMF1	Aston Martin	Equipos deportivos, Eventos deportivos	Interactivo	2020
Barclays Bank	Barclaycard	Banca, finanzas, legislación y seguros
Cancer Research UK	Cancer Research UK	Acciones Caritativas, fundaciones, voluntariado
Comparethemarket.com	Compare the Market	Banca, finanzas, legislación y seguros	Impresiones Colaterales y de Marketing Directo	2018
Department for Education	Department for Education	Otros	Interactivo Impresiones Colaterales y de Marketing Directo	2018
Diageo	Diageo	Bebidas alcohólicas	Interactivo Impresiones Colaterales y de Marketing Directo
Easyjet	Easyjet	Transportes aéreos, de carreteras y marítimos, ferrocarriles	Interactivo
English Heritage	English Heritage	Acciones Caritativas, fundaciones, voluntariado	Interactivo Impresiones Colaterales y de Marketing Directo
Gap Inc.	Gap	Ropa	Impresiones Colaterales y de Marketing Directo
Lloyds Banking Group	Lloyds, Halifax	Servicios bancarios, inversiones, corredores de bolsa	Interactivo Impresiones Colaterales y de Marketing Directo	2019
Maersk	Maersk, Twill	Servicios para empresas	Interactivo	2018
Organix	Organix	Comida	Interactivo Impresiones Colaterales y de Marketing Directo
Pets at Home	Pets at Home	Comida para mascotas, productos y servicios para el cuidado de animales domésticos	Impresiones Colaterales y de Marketing Directo
Royal Canin	Royal Canin	Comida para mascotas, productos y servicios para el cuidado de animales domésticos		2020
Royal Mail	Royal Mail	Correos, mensajerías y envío de mercancías	Interactivo Impresiones Colaterales y de Marketing Directo
Starbucks Coffee	Starbucks	Restaurantes y comida rápida	Impresiones Colaterales y de Marketing Directo	2018
Subway	Subway	Restaurantes y comida rápida	Impresiones Colaterales y de Marketing Directo
Tesco	Tesco	Grandes almacenes, supermercados	Interactivo Impresiones Colaterales y de Marketing Directo
The Open University	The Open University	Instituciones/Organizaciones no gubernamentales	Televisión y Cine Interactivo	2019
The Royal British Legion	The Royal British Legion	Instituciones/Organizaciones no gubernamentales	Interactivo Impresiones Colaterales y de Marketing Directo	2019
Toolstation	Toolstation	Utensilios domésticos, decoración y jardinería	Interactivo Impresiones Colaterales y de Marketing Directo	2020
Travis Perkins	Travis Perkins	Servicios domésticos	Interactivo	2021
Unilever	Dove	Cuidado de la piel	Impresiones Colaterales y de Marketing Directo
Trenitalia, FirstGroup	First Great Western, First Trenitalia, Transpennine Express	Transportes públicos	Impresiones Colaterales y de Marketing Directo	2020
Volvo	Volvo	Automóviles de tamaño medio	Interactivo Impresiones Colaterales y de Marketing Directo